Brown Paper Tickets Reviews
(Rated by 6 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Customer Service4.3
- Return Policy4.7
- Price & Quality4.0
- Shipping & Delivery5.0
Recent Customer Reviews (6)
Maximilian Reinhardt
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Katja Herzog
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Christina Herzog
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Leah Müller
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Andrew Milligan
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Isabelle Gardner
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Brown Paper Tickets Pricing
Event Organizers
100% free
Ticket Buyers Fee
$1.49 + 6%
Payment Methods
Accepted Payment Options:
Prices for items on Brownpapertickets.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Brown Paper Tickets credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Brown Paper Tickets Pros & Cons
Pros
1
User-Friendly Platform: Easy to set up and manage ticket sales.
2
Affordable Fees: Low service fees, especially for free events.
3
Customer Support: Responsive and helpful customer service.
4
Event Information: Extensive event information, including maps.
5
Ticket Options: Tickets are refundable, can be resold, and sent to your phone.
6
Charity Support: Five percent of net sales go to a charity of the patron's choosing.
CONS
1
Customer Service Issues: Some users report poor customer service, including automated messages and unresponsive emails.
2
Accounting Reports: Accounting reports can be unclear and not very concise.
3
Refund Issues: Some users have experienced difficulties in receiving refunds, especially for event cancellations due to COVID.
4
Pattern of Complaints: A pattern of complaints regarding contract and refund issues has been recognized by the Better Business Bureau.
5
Operational Issues: The company has been blamed for operational failures and reduction in staff, leading to unmet financial obligations.
Brown Paper Tickets Features and Benefits
Features
100% Free for Event Organizers
No set-up fees, sales fees, or long-term contracts
Buyer Fee Structure
Ticket buyers pay $1.49 + 6% of ticket price including all credit card processing fees
Direct Payout to Organizers
Entire ticket face value plus fees goes directly to event organizer's account
Service Fee Rebate Program
Portion of service fee kept as rebate
Donation Collection
Collect donations with no service fee using own processor or PayPal
Real-time Sales Stats
Provides real-time sales statistics for events
Full Ticket Buyer Contact Details
Access to complete ticket buyer contact information
Live Support
Live support for event producers and ticket buyers
Event Customization Options
Various customization and promotional tools
User-Friendly Platform
Easy to set up and manage ticket sales
Affordable Fees
Low service fees, especially for free events
Responsive Customer Support
Responsive and helpful customer service via email
Extensive Event Information
Includes maps and detailed event info
Flexible Ticket Options
Tickets are refundable, resellable, and sent to phone
Charity Support
Five percent of net sales go to patron's chosen charity
Free Ticket Printing and Shipping
Free for ticket buyers
Pre-printed Physical Tickets
Available for purchase for in-person sales
Customizable Event Listings
Customize with location, prices, dates, payment types, look/feel, and questionnaires
Mobile Ticketing
Barcoded mobile tickets for attendees
Scanning Apps
Android and iOS apps for staff to scan barcodes at entry
Integrations
With authorize.net, PayPal, Twitter/X, Meta for Business, Mailchimp for promotion and tracking
Multi-language Support
Supports English, Spanish, and French